Shipping and Return Policy for Adeshanusaar.com
Effective Date: March 7, 2023
Thank you for shopping at Adeshanusaar.com (hereinafter referred to as “Website”), owned and operated by Adeshanusaar. Please read the following Shipping and Return Policy carefully before making a purchase.
1. Shipping Policy:
a. Processing Time: Orders are typically processed and shipped within 1-3 business days after payment confirmation, excluding weekends and holidays.
b. Shipping Methods: We offer standard shipping via reputable carriers such as [Carrier Name] and expedited shipping options for faster delivery. Shipping rates and delivery times vary depending on the shipping method selected and the destination.
c. Shipping Address: Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for orders shipped to incorrect addresses due to customer error.
d. Tracking Information: Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can track the status of your shipment using the provided tracking number.
2. Return and Exchange Policy:
a. Eligibility: We accept returns and exchanges for eligible products within 30 days of delivery. To be eligible for a return or exchange, the item must be unused, in its original packaging, and in the same condition as received.
b. Return Process: To initiate a return or exchange, please contact us at help@adeshanusaar.com with your order number and reason for return. We will provide you with further instructions on returning the item.
c. Return Shipping: Customers are responsible for return shipping costs unless the return is due to our error or a defective product. We recommend using a trackable shipping service for returns to ensure that the item is received by us.
d. Refunds and Exchanges: Upon receiving and inspecting the returned item, we will process a refund to the original method of payment or initiate an exchange for a replacement item, depending on your preference and product availability.
3. Damaged or Defective Items:
a. Damaged During Transit: If your order arrives damaged or defective, please contact us within 48 hours of delivery with photographic evidence of the damage. We will arrange for a replacement or refund as soon as possible.
b. Manufacturing Defects: If you believe your item has a manufacturing defect, please contact us with details and supporting evidence. We will work with you to resolve the issue promptly.
4. Contact Information:
If you have any questions or concerns about our Shipping and Return Policy, please contact us at:
Adeshanusaar
85/40 COOPERGANJ KANPUR 208001
Email: help@adeshanusaar.com